Search found 118 matches

by CMM Guru
Fri Apr 10, 2020 8:23 am
Forum: Vision / Video Measurement
Topic: Nikon cmm not following program but the simulation is???
Replies: 11
Views: 2863

Re: Nikon cmm not following program but the simulation is???

When did you purchase CMM-Manager? What what was your previous version? Are you under a maintenance contract? Or are you trying to run 3.9 SP2 as a demo? Did you try to use the automated link for a demo? Or send the create/send what was your current C2V file for an *update*? Although running the mos...
by CMM Guru
Fri Apr 10, 2020 8:19 am
Forum: Wenzel / Pantec
Topic: UCC Server and CMM Manager
Replies: 17
Views: 3598

Re: UCC Server and CMM Manager

Actually, we have never seen the 0.15 issue. We have indeed seen strange things happen when the customer assumes that it can't really be 4x12 and uses 4x10 though.
by CMM Guru
Thu Apr 09, 2020 2:20 pm
Forum: Wenzel / Pantec
Topic: UCC Server and CMM Manager
Replies: 17
Views: 3598

Re: UCC Server and CMM Manager

Just a note to include some info from an external email exchange. ref_tip and 4x10 (properly defined as a 4x12) show oversize and have exceptionally high form error (4x10 is 44.4 microns). Since some other tools (2x20) look dead on, this implies something specific tip related - loose stylus, bad mod...
by CMM Guru
Thu Apr 09, 2020 1:17 pm
Forum: Wenzel / Pantec
Topic: UCC Server and CMM Manager
Replies: 17
Views: 3598

Re: UCC Server and CMM Manager

This may sound odd.... Calibrate a tool (or used one that you have just done) Re-measure your calibration sphere. If you calibrated a 4mm tip on a 25.4 sphere and then use that tip to remeasure the sphere immediately after, it should measure 25.4" This won't be really helpful, but I suspect a system...
by CMM Guru
Thu Apr 09, 2020 7:44 am
Forum: UI / General Usage
Topic: I can't edit existing features of a program
Replies: 4
Views: 1176

Re: I can't edit existing features of a program

There is a preference setting to turn the lock off. However, that increases the risk of "fat fingering" something accidentally.

Glad we could help
by CMM Guru
Thu Apr 09, 2020 7:40 am
Forum: Wenzel / Pantec
Topic: UCC Server and CMM Manager
Replies: 17
Views: 3598

Re: UCC Server and CMM Manager

Ok. That makes much more sense.

If it has not been done, I would suggest calibrating the head. This is *not* the same as a probe calibration (Although the routine looks almost the same).

Which version of CMM-Manager and UCC Server are you using? This system *was* working and now is not?
by CMM Guru
Wed Apr 08, 2020 4:02 pm
Forum: UI / General Usage
Topic: I can't edit existing features of a program
Replies: 4
Views: 1176

Re: I can't edit existing features of a program

The other thing to try... Preferences > Create Helpdesk File (makes a backup of your exisiting config) Have the customer do the same and send that file to you Import his helpdesk file to load his settings and preferences. Also -- if you are running 3.9 SP2, you can go to Preferences and click Restor...
by CMM Guru
Wed Apr 08, 2020 4:00 pm
Forum: UI / General Usage
Topic: I can't edit existing features of a program
Replies: 4
Views: 1176

Re: I can't edit existing features of a program

In the dialog that comes up for edit (you double clicked the line in the program), is the little lock in the upper left corner red? Or green? If it is red, the edit function is locked and you must click on that and unlock the dialog.
by CMM Guru
Wed Apr 08, 2020 3:57 pm
Forum: Wenzel / Pantec
Topic: UCC Server and CMM Manager
Replies: 17
Views: 3598

Re: UCC Server and CMM Manager

You say ID and OD are BOTH oversize? A probe calibration issue would result in the two being opposite. ID under, OD over; or ID over and OD under. What is your form like? Is EVERYTHING off by 0.001? Or, if you measure a 2" gauge at 0.001 over, does a 4" gauge measure 0.002 over? Do you have a calibr...
by CMM Guru
Mon Mar 30, 2020 9:11 am
Forum: SP25 Scanning
Topic: Changing modules using rack - Resolved
Replies: 10
Views: 11886

Re: Changing modules using rack - Resolved

Note: The general concept is the same for all rack types. ACR3 is a bit more complex since some measurements have to be repeated in the lock and unlock positions. And you have to fiddle with the little "insert" as well to get the port height near the beginning. I find that, although a pain, the rack...